Securitas Critical Infrastructure Services
Mission Metrics

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Mission Metrics
Viewing as: NAM User

Operational Snapshot

Live Metrics • Click any tile to see the breakdown
LIVE
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Headcount
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Contract Hours/Wk
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Fill Rate
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Turnover
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Scorecard Completion
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Training Compliance
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Performance Score

Performance Scores

Management Performance

Click for details

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out of 4.00
Score Trend
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Quality Measurements

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out of 4.00
Score Trend
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Business Performance

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out of 4.00
Score Trend
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Overall Performance Trend

Average score across all categories — last 8 reporting periods. Each marker is one quarter.

Workforce & Capacity Detail

Active Staff vs Turnover

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Staff Level

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Staff Distribution

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Quarterly Turnover

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Training Compliance

Certification Compliance Rate

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Upcoming Expirations

EmployeeCertificationDue DateStatus
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Expiring in 30 Days

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certifications require renewal

Overdue Certifications

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immediate action required

Certified Security Supervisor

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CSSP-certified
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Drill Activity

Total Drills This Quarter

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across all sites

Average Drill Score

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out of 4

Quarterly Performance

Drills Completed This Quarter

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Performance Management Program

Total Performance Score

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12M Score: —

Totals by Category

Management:
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Business Perf:
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Quality Meas:
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Scorecard Entries

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Sites Entered: —
Total Sites: —

Management Performance

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Trend

Business Performance

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Trend

Quality Measurements

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Trend

Site Scorecard

Score by site and subcategory for selected filters

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Pending PM Review
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for selected filters
Awaiting Client Approval
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for selected filters
Fully Approved
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for selected filters

Personnel Status Snapshot

Contract Coverage

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Contract FTE:—
Staff Assigned:—
Gap to contract:—

FT=1 · PT/Flex=0.4 · benchmark = contracted officer FTE (HPW workbook)

Turnover Trend

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PQ Trend:—
Last 12 mo:—

Personnel Mix

Full time:— – —
Part time:— – —
Flex:— – —
Avg Tenure:—

Staffing Activity

Hired:—
Separated:—
Assigned:—
Transfer:—

Separated is FTE-weighted (PT & Flex = 0.4)

Staffing Overview

Monthly active, turnover & required

Personnel Mix

FT / PT / Flex / TBD — center = staff assigned · click to filter

Staffing Activity

Hired / Separated / Assigned / Transferred · click to filter

Training & Compliance Snapshot

Training Compliance

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PQ Trend:—
12M Score:—

Totals by Category

Local License:
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1st Aid/CPR:
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BBP:
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5 Star Training

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1st
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2nd
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3rd
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4th
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5th
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Certification Compliance

Current / Expiring 30d / Overdue per certification type · click to filter

5 Star Training Status

Highest level achieved per officer · click to filter

Compliance Overview

Current compliance % by certification type · click to filter

Certification Analysis

Certification Compliance by Site

Local License · First Aid/CPR · BBP — % current per site · click to filter

Certification Expiration Timeline

Upcoming expirations by month — next 6 months

Employee Roster

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First Name Last Name Job Title Clearance Type Site Hire Date Training Status Actions
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Drill Management

Total Drills

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for selected filters

Average Score

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out of 4.00

Sites Evaluated

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unique sites

Most Common Drill

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by frequency

Score Distribution

Drills bucketed by performance rating

Quarterly Avg Score

Average drill score per evaluation period

Score by Drill Type

Average score per type — top 8 by frequency

Drill Log

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National Infrastructure Map

Customer Legend

Regional Leadership

Sites

User & Access Management

Grant, revoke, and recertify user access. All changes are logged to the audit trail.

Active users: —

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Quality Assurance

Armed and high-liability site assurance — SHIELD inspections, corrective actions, TACT certifications and STAC training.

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